MMS Not Downloading: 7 Quick Ways to Fix on Android

Sometimes you receive an MMS but need help to download MMS. It is pretty frustrating. But thinking about multimedia messages that won’t download will frustrate you more. However, MMS is one of the best ways to send media in a quick text. It works fine only if they reach their destination point. Sometimes, while being on the server, files get corrupted, and your MMS message won’t download. Not downloading MMS would annoy you, whether you use it mostly or not. So the thing is, how can you fix multimedia messages that won’t download?

MMS Messages Not Downloading

MMS, which stands for “Multipurpose Message Service,” is a function that enables the transmission of music, video clips, and image data over a wireless network.. However, it is now scarce for people to use MMS because almost everyone uses other messaging applications like WhatsApp, WeChat, Line, Viber, Skype, etc.

mms messages not downloading

But the fact is that there still exist many people who choose to send MMS rather than other types of media. In particular, Android users often face problems downloading MMS messages.

When downloading MMS messages, sometimes users receive error messages such as “Media file unavailable” or “Can’t download.” This usually happens due to a slow internet connection, a setting issue, or interference from other apps.

However, there are still many people who need to learn how to solve the problem. We suggest you try the following 7 Quick Ways to Fix MMS Not Downloading problem on Android.

Reboot Android Device

text messages not downloading

Regardless of the problem, a simple restart will help you fix it. If you don’t know how to perform a phone restart, here’s what you need to do:

  • Press and hold down both the volume up key and home keys together for about 10 seconds.
  • You should see the Android logo pop up on the screen.
  • Press the power menu to turn off your device.
  • Then, press and hold the volume down key and power buttons again. At this point, you’re ready to start over.

Now check if you are still facing the issue; if yes, move to the next step.


Check the Network Connection of Your Device

message not downloaded

It is a must! Sometimes, it occurs that your device needs a stable internet connection. This ends with a multimedia message that won’t download or your device fails to download an attachment from a multimedia message. Always ensure you have turned on Wi-Fi or mobile data to easily download MMS files on your device.


Disable Auto Retrieve

Here I am talking about your default messaging App on your Android device. However, this option is available on any application you download from Play Store. So, open your messenger and go to settings. There will be an option labeled as Auto-retrieve. If you found that to be enabled, disable that.

messages not downloading android

Disabling this is for the MMS message won’t download automatically. You need to click on the message to download it. When you deal with MMS download, it rarely makes issues in place of automatic MMS download. 

After this, to check, you can send an MMS or ask your friend to send you an MMS to check if it’s working correctly or if you still can’t download MMS. 

Clear Cache Data on Android

Android MMS doesn’t download anymore because of corrupted cache files. This problem often occurs due to poor network connection. Cleaning the app’s data and cache should fix the problem. Here is how to do this:

unable to download mms

  • Tap on Settings
  • Then click on Apps > Storage
  • Clean data and clear cache are the two choices that appear when you select Storage. Please choose one of them. Click on them to explore whether or not MMS messages may be downloaded.

Please Note that the Some Android Models storage tab is not in the Apps Section. For that, you have to See the About Device Section.

Settings>About Device > Storage


Delete All Text Messages

sms messages not downloading


If you can’t download MMS, you should check the settings of your primary messaging app. If you have too many unread messages on your Android device, MMS won’t download. This may be caused by the limited amount of memory on the device. To solve this problem, it’s best to clear out old messages. This can surely take you away from being unable to download MMS.


Uninstall Problematic App

delete apps

Suppose none of the above options are fixed, and you cannot download MMS, which shows that an app in your device hinders you from MMS download. The fact is that the most common reason behind this issue is killing apps. If you got any of those installed on your device, get rid of them by installing them to eliminate the problem that you can’t download MMS. 

Third-Party apps and antivirus services can be another culprit to make you unable to download MMS. We recommend removing cleaner apps, as removing virus protection can be risky. However, if you have an antivirus on your device, disable it to check if it’s making multimedia message won’t download. 


third party apps

If you find out that any of these applications does not make your MMS message won’t download, then go down to all the apps you installed recently on your device. You need to check the functioning of each to find out that the one making an MMS message won’t download. After finding and being sure that this is the application cause multimedia message won’t download, put your device in safe mode. After this, check the abilities of your MMS. Hopefully, you will solve the multimedia message won’t download issue.

Android Factory Reset

Android Factory Reset

If all else fails, there is one final option for those experiencing problems with their Android phone. A factory reset is the best way to fix most issues. However, it does wipe out everything on your smartphone, including your contacts, messages, photos, videos, music, bookmarks, settings, and even some applications. So make sure you save anything important before performing a factory reset.

For those who don’t know how to do a factory reset, here is how to do it.

  • Click Settings
  • Then Tap on System Settings
  • Here you will find the option “Backup & Reset”
  • Click Backup & Reset
  • Now Plz Make sure to Toggle on for, Back up My Data option
  • Then Finally, Press Rest Phone


Frequently Asked Questions

What is MMS messaging

MMS is the abbreviation of Multimedia Messaging Service that enables you to send video messages, multimedia files, and images via SMS

Does Sending MMS Demand Additional charges?

Yes, sending MMS would demand additional charges a bit. Also, the additional charges depend on the file size you are sending.

What’s the Difference Between SMS and MMS?

SMS is abbreviated for Short Message Service, and MMS is for Multimedia Messaging Service. The primary use of SMS is to send simple text messages to one another. However, MMS’s primary function is sending simple text, audio, videos, files, and image attachments. SMS is also restricted to sending 160 characters at a time. 

Why are MMS messages not Downloading?

Examine the Android phone’s network connection if you cannot send or receive MMS messages. Open the phone’s Settings and then pat on “Wireless and Network Settings.” then tap “Mobile Networks” to ensure it’s on. If not, you may enable it and attempt to ship an MMS message again.

Can’t receive MMS WIFI?

Suppose your cellular provider (i.e., for example, Telenor) supports MMS over Wi-Fi. In that case, you can empower Settings” MMS Settings” MMS over Wi-Fi. If your mobile network Doesn’t encourage MMS over Wi-Fi (or else You Aren’t sure), then Don’t activate MMS over Wi-Fi, or if you do, MMS will stop working.

Can you Receive MMS but Cannot send it?

Assess the cellular data in your phone and whether it’s Activated, As it requires to be enabled to send and receive MMS or picture messages. There are a couple of reasons you cannot send multimedia messages. They’re associated with your account, the system, or even your cell phone’s APN configurations.

How do I turn on MMS on my Samsung Galaxy?

Thus, to enable MMS, you must first turn on the Mobile Data function. Tap the “Settings” icon on the Home screen, and select “Data usage.” Twist the button into the “ON” position to trigger the data connection and enable MMS messaging.

How do I convert MMS to SMS?

Find the Menu button and then Settings. There’ll be a choice referred to as input Mode’ or Encoding. You may observe 3 or 4 options in it. In case’ Automatic’ or it selects Unicode, your smartphone is switching SMS into MMS mechanically in Android.

Can’t get MMS to check APN settings?

Search in Google for your cellular providers’ APN settings. Then, get into mobile settings> then networks & wireless >then mobile networks> then access point names >” then your network” MMS. Accessing into this menu might differ based upon your android variant. Now go into extra MMS settings on your device, and you can try the APN option.

Fix Your MMS Issue!

The solution to multimedia messages won’t download; the issue is straightforward, and we need help thinking of it. You can still fix your can’t download MMS issue in a couple of seconds by powering your android device off and then on. It is affected to make you get rid of the MMS message won’t download error if it’s happening.

Kokou Adzo

Kokou Adzo serves as the dynamic editor and talented author at, consistently demonstrating a strong passion for business and technology. Kokou stays abreast of the latest news and insights in the Startup ecosystem to ensure his readers are always informed. An alumnus of the University of Sienna, Italy, and Rennes, France, he holds a Master's Degree in Communications and Political Science. In addition to writing, Kokou is also responsible for managing all editorial operations.

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