Looking for how to delete my DoorDash account? Have you ever had a bad experience with a food delivery service? If yes, you probably don’t want to hear this, but some services out there aren’t worth using. They might even cost you money. Food delivery apps such as DoorDash, GrubHub, Postmates, UberEats, and Caviar provide convenience to consumers who would otherwise have to go through the hassle of ordering from restaurants or grocery stores. These companies offer their customers the ability to order meals directly from local businesses at a fraction of the price compared to going out to eat.
However, these services come with risks. Some charge extra fees for deliveries, and some deliver subpar quality. Plus, some of them are notorious for taking advantage of workers. That’s why checking out each company before signing up is essential.
However, there isn’t a simple way to remove all of the data associated with a DoorDash account. It’s impossible to remove a DoorDash account using the mobile app on either an iPhone (iOS) or an Android phone. A web browser is a sole means of accessing this information. Here, we’ll walk you through the process of canceling your meal delivery subscription.
What is DoorDash?
Using DoorDash, you can order meals from your favorite restaurants online and have it delivered right to your door. If you want to delete your DoorDash account, you can do so by deactivating your account or canceling your subscription plan.
How DoorDash work?
DoorDash is a food delivery platform based out of San Francisco, California. They partner with local restaurants and merchants to deliver meals within 30 minutes of ordering. Its goal is to provide customers with fast, reliable, and affordable online delivery service.
The average cost of delivery fee is $8-$12, depending on where you live. A typical delivery includes one large meal, plus tax and tip. You can track your driver’s progress on the map and see how long it takes him to arrive at your location.
There are three ways to pay for your order: cash on delivery, debit card, or credit card. All transactions are handled securely by Stripe.
If you don’t want to wait for the food delivery guys to come to your door, DoorDash offers curbside pickup. This allows you to pick up your order from a designated spot on your street.
You can also call your restaurant and request takeout. You’ll receive a text message confirming your order when you make the call.
DoorDash Account Cancellation Reasons
There are a few reasons you might want to delete your DoorDash account. Maybe you’re unhappy with the service, the food quality, or the tipping policy. Or perhaps you’re just not using it anymore and want to declutter your app list. Whatever the reason, deleting your DoorDash account is easy to do.
If you’re a dasher (a DoorDash driver), you’ll need to cancel any pending deliveries before you can delete your account. Once that’s done, go to the app’s settings page and select “Delete Account.” You’ll be asked to confirm, and your account will go.
Popular Food delivery services like DoorDash can be convenient, but they’re not for everyone. Deleting your account is a simple process if you decide you don’t want to use DoorDash anymore. A DoorDash account might be deleted for the following reasons:
Disappointment from Dasher
Sometimes, DoorDash pairs you with a dasher that arrives late. And sometimes, it might be because of an app glitch. Either way, there are no refunds. But even though you know you can’t get your money back, you still feel disappointed. You don’t think about how much money you spend on food. Instead, you focus on the fact that you wasted your time waiting around for someone else to show up.
Account Registration Error
When you open the DoorDash app, there are three options for how to sign up: a dasher, a customer, or both. You can’t be both. But what happens if you accidentally pick the wrong one? Well, you’re out of luck. Once you’ve selected your role, you cannot change it without deleting your account.
The problem is that DoorDash doesn’t clarify that you have to pick one, and the instructions don’t tell you about the consequences of choosing incorrectly. So, if you go into the “dashing” section of the app, thinking you’re signing up as a customer, you’ll find yourself unable to log in. And if you manage to log in, you won’t be able to access your profile.
If you try to delete your account, you’ll receive a warning saying that you’re locked out because you haven’t logged in since December 2017. This is true, but you can still delete your account by logging in again.
In May 2019, DoorDash suffered a significant security breach. Some customers reported losing essential data like credit card numbers and personal information. This prompted many people to remove their credit card info from the app.
The lost personal data includes credit currency and personal info such as names, phone numbers, email addresses, and payment history.
The company does not believe any fraudulent charges are associated with the incident. However, it recommends anyone affected to change their passwords.
In July 2019, DoorDash announced that customers could give drivers tips via the app. However, some heavyweights in the tech world weren’t happy about it.
Heavyweight publications like the New York Times and The Verge criticized the company’s tipping system. They argued that DoorDash’s policy makes it difficult for employees to track tips and ensure they are paid reasonably.
If a customer gives a Door Dash driver a tip, the rider won’t receive the tip directly. Instead, it goes first into Door Dash’s coffers. Then, Door Dash pays the driver out of those funds.
The worst part is that Door Dash doesn’t separate tips from the base payment to its delivery workers. So, there’s no way to know how much each employee gets.
DoorDash says that it does pay its delivery people well and that tips are another form of compensation. But critics argue that the practice incentivizes poor behavior.
For example, if you want to make extra money off Door Dash, you might tip less. Or, you might tip more if you think you’ll get a better experience.
Of course, that’s precisely what happened. Customers began deleting their accounts en masse, and many opted to stop ordering.
Steps for Deleting a DoorDash Profile (On Your Own)
You can delete your account anytime if you’re no longer interested in using DoorDash. Remember that deleting your account will permanently remove all your account information, including your delivery history and customer support requests.
Here’s how you can remove your DoorDash account without calling customer service:
Visit DoorDash Website
- Visit DoorDash’s website as the initial step in the process.
- When you click on the link in the preceding phrase, you will be sent to the homepage of the meal delivery partner. Once there, you will see some screen instructions shown on the screen.
- When you select the DoorDash menu icon, you’ll be presented with several options, including account, settings, and assistance.
- Choose the account icon.
- You will be sent to a page with all your account information if you click the button.
Select the Manage Your Account Icon.
- On the page containing information about your account, the “manage account” section includes the option to remove your DoorDash account.
- Before you permanently delete your account, you have the option to save the information associated with your account first.
- You have the option to obtain the history of your DoorDash account, which will include details regarding your prior business with the company.
- Before you delete your account, it is recommended that you first download all of your transaction data for reasons of security.
Disconnect Your Account with DoorDash
- Delete the message by clicking the button, and then check your email or phone for a verification code.
- After entering the verification code, click the “proceed” button to complete the process.
- After that, you need to click the icon again to verify the deletion of your account.
How to Cancel DoorDash Account (With Customer Support’s Help)
It is not easy to remove a DoorDash account by contacting the customer support team. However, if you want to cancel your DoorDash account, you can do so by contacting a customer care representative.
If you ever need it, you will be able to revive your Dashpass membership if you deactivate it first. Deactivating your DoorDash account requires far more time and effort, in our opinion, is more stressful than just canceling your account. The following is the technique that must be followed:
Go to the DoorDash.com Help Page
- There is just one way to request that DoorDash deactivate your account, and that is through the help page.
- You may contact DoorDash’s customer care team by clicking on this link or by going to your browser’s address bar and typing “https://help.doordash.com.”
Complete and Submit Information
Before you can request to have your account deactivated, there is some information that you need to fill out.
- Personal information must be entered, including your full name, correct email address, and phone number.
- The DoorDash customer service website also has a tab labeled “description Tab.”
- You will need to explain why you need to terminate your DoorDash account in the explanation section of the app.
- After confirming that the information is accurate, you may send in the deactivation request.
- The next step is to wait for input from the staff providing help to customers.
Frequently Asked Questions
When you cancel Doordash, what happens?
After deactivating your Doordash account, you can no longer log in using the Doordash app. In addition, your account will be deleted, and you won’t be able to access it using the Doordash app anymore.
What happens when you stop using DoorDash / DashPass?
When you unsubscribe from your DoorDash / DashPass subscription, your service will be canceled, and you will no longer be able to use the service. Your subscription renewal date will be the last day you can use the service.
On my iPhone, how can I remove the DoorDash app?
To delete your DoorDash account on your iPhone, go to the DoorDash home page and tap on the “Manage Account” option. Then, scroll down to the bottom of the page and tap on the “Delete Account” button.
Delete a DoorDash account; how long does it take?
It takes DoorDash 24 hours to delete an account. This ensures that all data is removed from their systems and that the dasher can no longer access any information.
Is it possible to open a new DoorDash account?
Yes, you can make a new DoorDash account. You can sign up for an account on the DoorDash website or through the DoorDash app.
On either the iOS or Android app for meal delivery, it is impossible to remove your DoorDash account now. You can change default payment methods, cancel your membership, and erase credit card details through the mobile application. On DoorDash’s main website, you’ll find step-by-step instructions that make it simple to remove your account. We have explained your actions to deactivate any account with the meal delivery partner above. You have the option of completing it without anyone’s assistance (doordash customer support). Alternatively, you can terminate your account by submitting a request to be deactivated by the company’s customer service team.