Careem Has Launched A Live Chat Feature In Careem App

Living in Pakistan and relying on Careem to roam for your work and spending time with your friends has become a routine matter now. Careem has freed us from the hassle of looking for a pick and drop facility and you have no need to wait for your ride now. Careem app has recently launched a Live Chat feature and careem help in its app to make the experience with this company even smoother. You can contact Careem helpline contact number by writing them  about the issue you are facing .

Careem has posted on the social media about its new in-app live chat service and it sounds amazing. The service is just few clicks away as you can contact the Careem Care Team immediately. You can ask them questions about your ride, register complaints or any concerns and get a fast response in return.

You can use this new feature by following simple steps. Let me tell you how you can make your Careem ride more comfortable.

How to do Live Chat with Careem Care Officer?

  • Firstly click on the menu in your Careem app on the left with three lines on the screen.
  • Secondly, click on the second last option from the drop down box.
  • Choose your problem and click any one of the options available.
  • Then share your problem with the Careem care officer so that you will be facilitated immediately from the Careem Team.

The new Live Chat option with the Careem team provides you with a convenience to identify the problem from the options. Careem care officer who is experienced in resolving such problems then solve your problem quickly and provides you with more details.

You can also email the Careem Care Centre even after your ride has ended.

Email the Careem Care Team from the app:

  • Go to the menu on your left top corner in the Careem app and press “Help” from the drop down.

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  • Then choose “Get Help” and choose the related problem from the given options.

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  • Select your problem and press “Talk to Careem Care”.

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  • Press on “Email Us” to report your problem along with a picture for a proof.

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Careem Helpline Contact Number

You can Contact Careem by logging in to website

Trust and safety of the customers are the priority of Careem and any concern regarding these issues will be addressed immediately without any delay. “Call masking” is another option, which will allow you to contact the captain or driver without revealing your phone number to them. In the same way, you can also share your ride with your loved ones like family and friends to allow them track your location.


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